Privacy Statement

Please take the time to read the information about data protection.

Why do we collect information?

Information is collected to facilitate the reservation process between the customer and the accommodation service provider. To offer you additional services where you consent to such offers and/or to help us improve this process for future use.

For what purposes do we collect information?

• Facilitating or supporting the reservation process
• Voluntary customer registration for newsletter subscription
• Statistical usage of the system for possible improvements
• No other use of collected information exists; notably, information is never shared with third parties without consent

Who has access to some or all of the collected information?

• Accommodation service provider where your reservation will be realized
• Website and reservation form provider
• Institutions authorized to access such information

What access do we guarantee to our visitors regarding the collected information concerning them?

Access to all collected information is granted upon request.

If you believe that our website or systems have collected incorrect information or if you wish to dispute any information, please contact us.

Cookie Policy

What are Cookies?

Cookies are small files that store information in your browser and are commonly used to distinguish individual users. However, a user’s identity cannot be directly identified based on this information.

How do we use Cookies?

• To ensure the proper functionality of our website, enabling a seamless reservation process.
• To identify which pages and features are most commonly used by visitors.

What types of cookies do we use?

Cookies used on our website can be divided into two basic types based on their persistence. Short-term, so-called “session cookies,” which are temporary and remain stored in your browser only until you close the browser, and long-term, so-called “persistent cookies,” which remain stored on your device much longer or until manually removed (the duration of cookie retention on your device depends on the cookie’s own settings and your browser settings).

Based on their function, cookies can be categorized as:

• Conversion cookies, which allow us to analyze the performance of various sales channels
• Tracking cookies, which, in combination with conversion cookies, help analyze the performance of various sales channels
• Remarketing cookies, used for personalizing ad content and targeting
• Analytical cookies, which help enhance the user experience of our website by understanding how users interact with it
• Essential cookies, which are crucial for the basic functionality of the website

Some cookies may collect information subsequently used by third parties and which directly support our advertising activities (so-called “third-party cookies”). However, you cannot be identified based on this data.

The cookies we use enable us to improve our website.

If you do not wish to receive cookies, you can adjust your browser settings. The Help function in your browser explains how to change these settings. You can also visit www.aboutcookies.org, which provides comprehensive information on managing cookies across a wide range of browsers.

Please note that blocking cookies may prevent you from fully utilizing all features of these websites, especially using the reservation system to complete a booking.